ARTCARS

Refundable security deposit

Hold your deposit. No charge.

We only place a temporary hold on your card. Nothing is charged, and the hold is released once you return the car and we check it together.

¥150,000temporary card hold
✓ Not a payment. Released after return

Deposit rules

  • Expressway tolls on 24-hour rentals are deducted from the deposit. The rest is released. (Night Drive: tolls are already included.)
  • Fuel shortfall, extra mileage, late return, NOC and uninsured damage are deducted as set out in the rental terms.
  • Zero tolerance: drifting, racing or circuit-style driving, using the GT-R’s R mode with launch control (it causes severe transmission damage), or any illegal driving (speeding, reckless or dangerous driving, drink or drug driving). In these cases the full ¥150,000 deposit is kept and you also pay the full cost of all repairs. Insurance and protection plans do not cover these cases.

🔒 Secure card form by Stripe. ARTCARS never sees your card number.

  1. Place the hold nowYour bank reserves ¥150,000 on your card. It may show as "pending", but it is not a charge.
  2. Enjoy your driveNothing else to do on the day. Just bring your passport, licence and IDP.
  3. We release itAfter you return the car and we check it together, we cancel the hold. Your bank removes it, usually within a few business days.

Questions

Will my card be charged?

No. This is an authorization hold only. If the car comes back in the same condition, we release the hold (on 24-hour rentals, minus the expressway tolls you used).

When would ARTCARS take any of it?

On 24-hour rentals we deduct the expressway tolls you used. Beyond that, only costs set out in our rental terms, such as damage not covered by insurance, the non-operation charge (NOC), fuel, extra mileage or a late return. We take the exact amount, explain it to you first, and release the rest. The only exception is prohibited driving (drifting, racing, R-mode launch control on the GT-R, or any illegal driving): then the full deposit is kept and all repair costs are charged on top.

Which cards can I use?

Visa, Mastercard, JCB, Diners Club and Discover can be held for up to 30 days, so you can place the hold any time within 30 days of your rental. American Express holds only last 7 days, so please place an Amex hold no earlier than 5 days before your rental. Debit and prepaid cards may hold the money from your balance until it is released.

Why a hold instead of a payment?

A hold is fairer for you: there is no refund to wait for and no exchange-rate loss, because the money never leaves your account unless it is needed.

Questions? WhatsApp +81 70-9325-3442 or info@firstdrive.co.jp